Shipping policy

Hello, Thank you for shopping with Hearing Vista! We want to ensure you have a smooth and enjoyable experience. Please review our shipping policy. 

Free Express Shipping 

We offer Free Express Shipping on all orders within the United States. After your order has been shipped, delivery typically takes 2-7 business days to deliver depending on your location. 

 

Delivery Transit Carriers

We deliver through UPS, DHL, and FedEx.

Taxes and Duties

All orders may be subject to applicable taxes, duties, or import fees depending on the  shipping destination. These charges are the responsibility of the customer and are assessed by local customs authorities in each state.

TRANSIT, HANDLING & ORDER CUT-OFF TIME:
 
Transit time is (1-5) Business Days (Monday to Friday)
Handling time is (1-2) Business Days (Monday to Friday)

During busy seasons, holidays, or large shopping events, there may be delays of (1-3) business days.

Order cut-off time will be 5:00 PM (EST) Eastern Standard Time (New York).

Tracking Your Order

You will receive a confirmation email with tracking information as soon as your order has shipped.

If you never received your item or it is damaged please contact us as soon as possible so we can help with this issue. 

If you have any questions or need assistance regarding your order, please feel free to contact our customer service team.

Customer support:

Email: support@hearingvista.com